If you encounter any problems in downloading your Patient Practitioner Interaction: An Experiential Manual for Developing the Art of Health Care, Sixth Edition material, please contact SLACK Incorporated’s Technical Support at techsupport@slackinc.com or 856-848-1000 Monday – Friday 9 AM – 5 PM, Eastern Standard Time. Download instructions: PDF files require the Adobe Acrobat Reader software application for reading. The application is available for download at no charge, and is available in various formats (stand alone, plug-in) for most of the major operating systems.